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• Can I watch my baby in real-time?

  Yes, we provide a dedicated individual baby camera for every newborn, allowing you to comfortably monitor your little one 24/7 via a secure mobile application.

  • This complete transparency reflects DeRAMA’s core philosophy of fostering absolute trust and giving new families total peace of mind.

  • Mothers are also welcome to visit our nursery at any hour of the day to directly check on their baby and enjoy natural bonding moments.

• What are the room options and sizes?

  Standard Suite rooms offer a spacious 42–48 m² layout, while Garden Suite rooms feature the same interior size plus an additional 45 m² private outdoor garden.

  • We serve as an exclusive, peaceful sanctuary where families can recover in harmony with nature.

  • Both configurations ensure a completely independent, private environment for the mother, newborn, and registered guardian to rest comfortably.

• Is it safe to get postpartum massages after a C-section?

  Yes, specialized spa and massage treatments are safely available for C-section mothers, progressing gradually in sync with your physical recovery.

  • Our expert wellness team customizes every session to honor your healing timeline, ensuring optimal therapy without irritating the incision site.

  • We begin with gentle localized therapies to boost circulation between Days 3 and 7, before transitioning to tailored full-body care.

• Do you only serve Korean food?

  No, we do not serve Korean food exclusively; instead, we offer a premium menu blending Korean wellness cuisine, Traditional Chinese Medicine (TCM), and Western fare.

  • This menu harmonizes the best of Korean postnatal recovery science with local culinary heritage to keep meals nutritionally optimal and enjoyable.

  • Every meal is curated by a professional hotel chef using premium ingredients and delivered directly to your room for private in-room dining.

• How secure is the nursery? (CCTV Monitoring System)

  We operate a comprehensive 24/7 CCTV monitoring system across all key areas, including the nursery, to ensure unparalleled safety.

  • We prioritize the absolute security of newborns as a non-negotiable value, keeping each department under round-the-clock surveillance.

  • Our professional team utilizes this continuous oversight to maintain a highly stable, secure, and perfectly managed care environment.

• Do you offer breastfeeding support and newborn care classes?

  DeRAMA prioritizes practical, hands-on 1-on-1 parenting education over traditional, classroom-style group lectures.

  • We believe real learning happens through direct practice, empowering parents to return home with absolute confidence and independence.

  • Our nursing team provides personalized latching guidance during every single feeding session, alongside hands-on tutorials for bathing, diapering, and swaddling.

• How many babies does each nurse care for?

  DeRAMA Singapore maintains an exceptional, ultra-low nurse-to-newborn ratio of a maximum of 1:3 at all times.

  • This elite standard embodies our philosophy of providing the most attentive, uncompromised premium care during your baby's critical first days.

  • This low ratio guarantees that our professional nursing team can provide continuous, high-touch monitoring and deeply personalized attention to each newborn.

• Is there nursing support available 24/7?

  Yes, our professional nursing team is on-site and on duty 24 hours a day, 7 days a week.

  • Our core mission is to provide uninterrupted expert care so mothers can completely delegate newborn duties and focus entirely on their physical healing.

  • You can seamlessly connect with our nursery team at any hour via the in-room phone, our dedicated group chat, or by visiting the nursery directly.

• How do you keep the nursery safe from infections?

  We proudly maintain a strict zero-infection record to date by executing meticulous daily cleaning and disinfection protocols.

  • To eliminate cross-infection risks, our nursery is disinfected directly by our professional nursing team rather than external housekeeping staff.

  • In addition to daily sanitization, the entire nursing team conducts a deep cleaning every week and sterilizes all feeding equipment rigorously.

• Do rooms include a private sitz bath?

  Yes, every suite is fitted with a private, premium individual sitz bath unit directly installed for your personal recovery.

  • We imported the exact luxury models used at DeRAMA’s flagship Seoul center to provide our signature Korean postpartum care standard.

  • This allows you to experience highly hygienic, soothing perineal therapy in the absolute privacy and comfort of your own bathroom.

• How do you ensure fresh airflow and complete privacy in the rooms?

  Yes, rooms feature easy-to-open sliding windows for natural ventilation, and absolute privacy is guaranteed as DeRAMA exclusively occupies the entire 12th floor.

  • This structural setup allows mothers to enjoy refreshing natural airflow and abundant sunlight with total peace of mind.

• Can my husband work remotely from the suite?

  Yes, complimentary high-speed Wi-Fi is available throughout the entire property, creating an ideal environment for light remote work.

  • We recognize that postpartum recovery is a shared family milestone, so we provide seamless connectivity to support your partner's professional commitments.

  • For a change of scenery or virtual meetings, your spouse can also access the hotel’s rooftop bar and common areas.

• What should I pack, and what luxury amenities are provided?

  We recommend bringing personal clothing and discharge outfits, while DeRAMA provides all amenities and premium baby essentials as standard.

  • Our curated amenity selection eliminates the stress of packing, letting you arrive at our center with minimal baggage and maximum comfort.

  • A detailed checklist of our premium amenities—including Atopalm skincare, Dyson hair dryers, and Medela breast pumps—is provided for your convenience below.

  Items We Recommend You Bring

  For Mother

  • Personal underwear
  • Sanitary pads
  • Personal skincare products
  • Sleep socks or comfortable socks
  • Nursing wear and sleepwear

  For Baby

  • Baby clothes for discharge day, including:
  • Baby top
  • Inner swaddle
  • Outer swaddle

  Amenities & Essentials Provided by DᴇRAMA

  For Mother

  • Nursing pads
  • Toothbrush and toothpaste
  • Shampoo & conditioner (Atopalm)
  • Body wash and body lotion
  • Dyson hair dryer
  • Nursing pillow
  • Perineal cushion
  • Medela breast pump

  For Baby

  • Baby formula
  • DeRAMA Signature baby wet wipes
  • Baby diapers (Bamboo Nature)
  • Organic baby tops
  • Organic inner swaddles
  • Gauze handkerchiefs
  • Pigeon baby bottles

• What is RF Therapy, and is it safe after birth?

  Yes, Radio Frequency (RF) Therapy is a safe, non-invasive treatment performed by skilled practitioners trained in elite Korean postpartum wellness.

  • Utilizing gentle thermal energy, it promotes blood circulation, supports uterine contractions, and aids the body's natural lochia discharge.

  • Combined with our signature Crème and Oil De RAMA, it effectively stimulates lymphatic drainage and restores skin elasticity.

• What does the standard spa package include?

  Our signature packages include Full-Body RF Therapy (1hr 45min), Partial Therapy (45min), and professional hair washing services.

  • We designed this comprehensive program to relieve the precise areas of physical strain and fatigue most commonly experienced after childbirth.

  • The exact frequency of your prenatal, postnatal, and scalp treatments is optimized according to your selected stay length ranging from 1 to 4 weeks.

• Do C-section mothers also need to use the sitz bath?

  Yes, sitz baths are highly recommended for C-section mothers because the body undergoes the exact same postpartum lochia discharge process.

  • Our holistic care philosophy addresses internal recovery for all birth methods, emphasizing perineal hygiene and pelvic blood circulation.

  • Once your surgical incision has appropriately healed—typically one week postpartum—a 5–10 minute soak 2–3 times daily accelerates your recovery.

• Can you accommodate my food allergies or vegetarian preferences?

  Yes, we offer 100% customized meal plans to perfectly accommodate food allergies, religious dietary restrictions, or vegetarian preferences.

  • We respect the diverse lifestyles of our global families and ensure that no matter your dietary constraints, you receive elite nutrition.

  • To guarantee your safety, we recommend sharing your specific requirements, such as seafood allergies, with our consultants prior to checking in.

• Can I bring in external TCM confinement meals?

  Yes, you are completely permitted to arrange strict traditional TCM confinement meals via external specialty delivery services during your stay.

  • We respect and actively support diverse cultural postpartum traditions, ensuring mothers feel psychologically comforted by their chosen recovery methods.

  • To complement your journey, we can also provide daily red date tea and soothing herbal baths upon request.

• Are snacks and refreshments provided between main meals?

  Yes, in addition to the three main courses, we provide two highly nutritious snacks daily to sustain your energy and milk supply.

  • Our dining program is meticulously timed to match the high metabolic demands of breastfeeding mothers, ensuring you never experience an energy dip.

  • Complimentary refreshments, including freshly brewed traditional red date tea, are also readily available to maintain optimal hydration.

• Can I have my baby in my room 24/7?

  Yes, rooming-in is fully available at any time, giving parents total flexibility to spend as much time as they wish with their baby.

  • However, to prioritize the mother's essential physical healing, we recommend balancing bonding time with our 24-hour professional nursery care.

  • This allows you to delegate infant care to our experts while you enjoy restorative sleep, stepping in to bond when you feel fully recharged.

• Can family members, grandparents, or elder siblings visit us?

  Your husband is welcome to stay and commute freely, but all outside visitors—including grandparents and siblings—are strictly restricted from the 12th floor.

  • This uncompromising hygiene policy is enforced to protect newborns with developing immune systems from external pathogens and cross-infection.

  • This uniform rule applies equally to all families, successfully preserving an exceptionally private, calm, and protected sanctuary.

• What sets DeRAMA apart from other postpartum care centers?

  DeRAMA is a premium, expert-led recovery institution built on a 20-year luxury legacy from Korea, rather than a basic lodging facility.

  • Our premium pricing reflects our elite 1:3 nurse-to-baby ratio led exclusively by Registered Nurses (RN), alongside 20-year veteran Korean spa experience.

  • Operating just eight exclusive suites ensures a highly individualized, private VIP experience that mass-production centers cannot replicate.

• How does the premium limousine service work?

  We provide a private, premium limousine chopper service tailored to your stay duration to ensure ultimate comfort and safety during travel.

  • This elite transit service eliminates the physical stress and external pathogen exposure that a mother and newborn face in standard vehicles.

  • The 2-week package includes 3 total transfers (hospital pickup, 1 outpatient visit, discharge home), while the 4-week package includes 4 transfers.

• Can I extend my stay after checking in?

  Yes, extending your stay is possible, but it depends entirely on real-time room availability at the time of your request.

  • Because DeRAMA features an exclusive collection of only eight luxury suites, our dates are tightly blocked to ensure seamless transitions.

  • We strongly recommend informing our team at your earliest convenience if you are considering an extension to avoid a mandatory room change.

• Can I book or take a tour if I live overseas or haven't chosen a hospital?

  Yes, absolutely; you can tour and secure your reservation even if your delivery hospital is unconfirmed or if you are undergoing IVF treatments.

  • DeRAMA regularly hosts international families from across Southeast Asia, and we fully accommodate the evolving nature of birth timelines.

  • We provide tailored scheduling consultation regarding flight arrivals, lengths of stay, and optimized admission timing for our overseas guests.

• What diaper and formula brands do you provide?

  We provide premium, eco-friendly Bambo Nature diapers and premium Enfamil formula as our established standard options.

  • DeRAMA curates only the finest organic and globally trusted products to protect your newborn's delicate skin and support optimal development.

  • If you or your pediatrician prefer a specific alternative brand or specialty products, you are most welcome to bring them upon admission.

• Will I receive updates on my baby's daily progress and growth?

  Yes, our nursing team maintains detailed daily logs covering your baby's feeding schedules, milk volume, weight, and vital signs.

  • This scientific tracking ensures a seamless transition of care, empowering parents with clear knowledge before returning home.

  • This precise daily progress report is combined with our continuous monitoring to offer you absolute reassurance throughout your stay.

• Can I share my spa sessions with my husband or family?

  No, the spa sessions included in your standard stay package are strictly customized to the mother's unique physical recovery and cannot be shared.

  • Dedicating 100% of our therapeutic focus to the mother's complete physical restoration is a core principle of DeRAMA's luxury wellness care.

  • However, separately purchased ala-carte spa programs (such as our 25-session or 50-session packages) may be shared with immediate family members.

• Are pets allowed on the premises?

  No, pets are strictly prohibited within the DeRAMA postpartum care center on the 12th floor to maintain medical-grade hygiene.

  • While the hotel may allow pets in specific general room tiers, our specialized facility enforces strict infection control to safeguard newborns.

  • In accordance with these wellness standards, pets are also restricted from key common areas, including Level 4, Level 5, and the rooftop level.

• Am I allowed to receive parcel deliveries, food orders, or flowers?

  We generally discourage external food deliveries, online shopping parcels, and flower deliveries to preserve our calm and restorative atmosphere.

  • Minimizing external foot traffic reduces background noise and eliminates potential newborn allergen triggers like fresh flower pollen.

  • Our concierge team is fully equipped to handle all your basic essential needs internally so you can focus entirely on your recovery.

• Can I check in alone if my baby needs to stay longer at the hospital?

  Yes, you may check into DeRAMA alone to begin your postpartum recovery as planned if your baby requires an extended hospital stay.

  • A mother's immediate postnatal healing window is critical, so we encourage you to utilize our nutrition, nursing care, and spa treatments immediately.

  • Once your baby is medically cleared for discharge, our nursing team will coordinate a smooth admission to continue your shared journey.

• What happens if my baby arrives earlier or later than my due date?

  Our team proactively blocks and manages accommodation slots around your anticipated delivery window by maintaining regular communication with you.

  • To secure your reservation, a S$10,000 accommodation deposit is required, which is fully refundable within 14 days of payment and non-refundable thereafter.

• Can I get a virtual video tour if I am currently abroad?

  Yes, absolutely; we are pleased to offer comprehensive virtual tours via Microsoft Teams for expectant mothers resting overseas.

  • This digital service allows you to explore our luxury facilities, review our protocols, and consult with our team from the comfort of your home.

  • You can easily contact our global client relations center to schedule a convenient date and time for your personalized virtual tour.

Nursery & Baby Care

• Can I watch my baby in real-time?

  Yes, we provide a dedicated individual baby camera for every newborn, allowing you to comfortably monitor your little one 24/7 via a secure mobile application.

  • This complete transparency reflects DeRAMA’s core philosophy of fostering absolute trust and giving new families total peace of mind.

  • Mothers are also welcome to visit our nursery at any hour of the day to directly check on their baby and enjoy natural bonding moments.

• How secure is the nursery? (CCTV Monitoring System)

  We operate a comprehensive 24/7 CCTV monitoring system across all key areas, including the nursery, to ensure unparalleled safety.

  • We prioritize the absolute security of newborns as a non-negotiable value, keeping each department under round-the-clock surveillance.

  • Our professional team utilizes this continuous oversight to maintain a highly stable, secure, and perfectly managed care environment.

• How many babies does each nurse care for?

  DeRAMA Singapore maintains an exceptional, ultra-low nurse-to-newborn ratio of a maximum of 1:3 at all times.

  • This elite standard embodies our philosophy of providing the most attentive, uncompromised premium care during your baby's critical first days.

  • This low ratio guarantees that our professional nursing team can provide continuous, high-touch monitoring and deeply personalized attention to each newborn.

• Is there nursing support available 24/7?

  Yes, our professional nursing team is on-site and on duty 24 hours a day, 7 days a week.

  • Our core mission is to provide uninterrupted expert care so mothers can completely delegate newborn duties and focus entirely on their physical healing.

  • You can seamlessly connect with our nursery team at any hour via the in-room phone, our dedicated group chat, or by visiting the nursery directly.

• How do you keep the nursery safe from infections?

  We proudly maintain a strict zero-infection record to date by executing meticulous daily cleaning and disinfection protocols.

  • To eliminate cross-infection risks, our nursery is disinfected directly by our professional nursing team rather than external housekeeping staff.

  • In addition to daily sanitization, the entire nursing team conducts a deep cleaning every week and sterilizes all feeding equipment rigorously.

• What diaper and formula brands do you provide?

  We provide premium, eco-friendly Bambo Nature diapers and premium Enfamil formula as our established standard options.

  • DeRAMA curates only the finest organic and globally trusted products to protect your newborn's delicate skin and support optimal development.

  • If you or your pediatrician prefer a specific alternative brand or specialty products, you are most welcome to bring them upon admission.

• Will I receive updates on my baby's daily progress and growth?

  Yes, our nursing team maintains detailed daily logs covering your baby's feeding schedules, milk volume, weight, and vital signs.

  • This scientific tracking ensures a seamless transition of care, empowering parents with clear knowledge before returning home.

  • This precise daily progress report is combined with our continuous monitoring to offer you absolute reassurance throughout your stay.

Accommodation & Facilities

• What are the room options and sizes?

  Standard Suite rooms offer a spacious 42–48 m² layout, while Garden Suite rooms feature the same interior size plus an additional 45 m² private outdoor garden.

  • We serve as an exclusive, peaceful sanctuary where families can recover in harmony with nature.

  • Both configurations ensure a completely independent, private environment for the mother, newborn, and registered guardian to rest comfortably.

• Do rooms include a private sitz bath?

  Yes, every suite is fitted with a private, premium individual sitz bath unit directly installed for your personal recovery.

  • We imported the exact luxury models used at DeRAMA’s flagship Seoul center to provide our signature Korean postpartum care standard.

  • This allows you to experience highly hygienic, soothing perineal therapy in the absolute privacy and comfort of your own bathroom.

• How do you ensure fresh airflow and complete privacy in the rooms?

  Yes, rooms feature easy-to-open sliding windows for natural ventilation, and absolute privacy is guaranteed as DeRAMA exclusively occupies the entire 12th floor.

  • This structural setup allows mothers to enjoy refreshing natural airflow and abundant sunlight with total peace of mind.

• Can my husband work remotely from the suite?

  Yes, complimentary high-speed Wi-Fi is available throughout the entire property, creating an ideal environment for light remote work.

  • We recognize that postpartum recovery is a shared family milestone, so we provide seamless connectivity to support your partner's professional commitments.

  • For a change of scenery or virtual meetings, your spouse can also access the hotel’s rooftop bar and common areas.

• What should I pack, and what luxury amenities are provided?

  We recommend bringing personal clothing and discharge outfits, while DeRAMA provides all amenities and premium baby essentials as standard.

  • Our curated amenity selection eliminates the stress of packing, letting you arrive at our center with minimal baggage and maximum comfort.

  • A detailed checklist of our premium amenities—including Atopalm skincare, Dyson hair dryers, and Medela breast pumps—is provided for your convenience below.

  Items We Recommend You Bring

  For Mother

  • Personal underwear
  • Sanitary pads
  • Personal skincare products
  • Sleep socks or comfortable socks
  • Nursing wear and sleepwear

  For Baby

  • Baby clothes for discharge day, including:
  • Baby top
  • Inner swaddle
  • Outer swaddle

  Amenities & Essentials Provided by DᴇRAMA

  For Mother

  • Nursing pads
  • Toothbrush and toothpaste
  • Shampoo & conditioner (Atopalm)
  • Body wash and body lotion
  • Dyson hair dryer
  • Nursing pillow
  • Perineal cushion
  • Medela breast pump

  For Baby

  • Baby formula
  • DeRAMA Signature baby wet wipes
  • Baby diapers (Bamboo Nature)
  • Organic baby tops
  • Organic inner swaddles
  • Gauze handkerchiefs
  • Pigeon baby bottles

Wellness & Spa

• Is it safe to get postpartum massages after a C-section?

  Yes, specialized spa and massage treatments are safely available for C-section mothers, progressing gradually in sync with your physical recovery.

  • Our expert wellness team customizes every session to honor your healing timeline, ensuring optimal therapy without irritating the incision site.

  • We begin with gentle localized therapies to boost circulation between Days 3 and 7, before transitioning to tailored full-body care.

• What is RF Therapy, and is it safe after birth?

  Yes, Radio Frequency (RF) Therapy is a safe, non-invasive treatment performed by skilled practitioners trained in elite Korean postpartum wellness.

  • Utilizing gentle thermal energy, it promotes blood circulation, supports uterine contractions, and aids the body's natural lochia discharge.

  • Combined with our signature Crème and Oil De RAMA, it effectively stimulates lymphatic drainage and restores skin elasticity.

• What does the standard spa package include?

  Our signature packages include Full-Body RF Therapy (1hr 45min), Partial Therapy (45min), and professional hair washing services.

  • We designed this comprehensive program to relieve the precise areas of physical strain and fatigue most commonly experienced after childbirth.

  • The exact frequency of your prenatal, postnatal, and scalp treatments is optimized according to your selected stay length ranging from 1 to 4 weeks.

• Do C-section mothers also need to use the sitz bath?

  Yes, sitz baths are highly recommended for C-section mothers because the body undergoes the exact same postpartum lochia discharge process.

  • Our holistic care philosophy addresses internal recovery for all birth methods, emphasizing perineal hygiene and pelvic blood circulation.

  • Once your surgical incision has appropriately healed—typically one week postpartum—a 5–10 minute soak 2–3 times daily accelerates your recovery.

• Can I share my spa sessions with my husband or family?

  No, the spa sessions included in your standard stay package are strictly customized to the mother's unique physical recovery and cannot be shared.

  • Dedicating 100% of our therapeutic focus to the mother's complete physical restoration is a core principle of DeRAMA's luxury wellness care.

  • However, separately purchased ala-carte spa programs (such as our 25-session or 50-session packages) may be shared with immediate family members.

Dining & Nutrition

• Do you only serve Korean food?

  No, we do not serve Korean food exclusively; instead, we offer a premium menu blending Korean wellness cuisine, Traditional Chinese Medicine (TCM), and Western fare.

  • This menu harmonizes the best of Korean postnatal recovery science with local culinary heritage to keep meals nutritionally optimal and enjoyable.

  • Every meal is curated by a professional hotel chef using premium ingredients and delivered directly to your room for private in-room dining.

• Can you accommodate my food allergies or vegetarian preferences?

  Yes, we offer 100% customized meal plans to perfectly accommodate food allergies, religious dietary restrictions, or vegetarian preferences.

  • We respect the diverse lifestyles of our global families and ensure that no matter your dietary constraints, you receive elite nutrition.

  • To guarantee your safety, we recommend sharing your specific requirements, such as seafood allergies, with our consultants prior to checking in.

• Can I bring in external TCM confinement meals?

  Yes, you are completely permitted to arrange strict traditional TCM confinement meals via external specialty delivery services during your stay.

  • We respect and actively support diverse cultural postpartum traditions, ensuring mothers feel psychologically comforted by their chosen recovery methods.

  • To complement your journey, we can also provide daily red date tea and soothing herbal baths upon request.

• Are snacks and refreshments provided between main meals?

  Yes, in addition to the three main courses, we provide two highly nutritious snacks daily to sustain your energy and milk supply.

  • Our dining program is meticulously timed to match the high metabolic demands of breastfeeding mothers, ensuring you never experience an energy dip.

  • Complimentary refreshments, including freshly brewed traditional red date tea, are also readily available to maintain optimal hydration.

Programs & Policies

• Do you offer breastfeeding support and newborn care classes?

  DeRAMA prioritizes practical, hands-on 1-on-1 parenting education over traditional, classroom-style group lectures.

  • We believe real learning happens through direct practice, empowering parents to return home with absolute confidence and independence.

  • Our nursing team provides personalized latching guidance during every single feeding session, alongside hands-on tutorials for bathing, diapering, and swaddling.

• Can I have my baby in my room 24/7?

  Yes, rooming-in is fully available at any time, giving parents total flexibility to spend as much time as they wish with their baby.

  • However, to prioritize the mother's essential physical healing, we recommend balancing bonding time with our 24-hour professional nursery care.

  • This allows you to delegate infant care to our experts while you enjoy restorative sleep, stepping in to bond when you feel fully recharged.

• Can family members, grandparents, or elder siblings visit us?

  Your husband is welcome to stay and commute freely, but all outside visitors—including grandparents and siblings—are strictly restricted from the 12th floor.

  • This uncompromising hygiene policy is enforced to protect newborns with developing immune systems from external pathogens and cross-infection.

  • This uniform rule applies equally to all families, successfully preserving an exceptionally private, calm, and protected sanctuary.

• Are pets allowed on the premises?

  No, pets are strictly prohibited within the DeRAMA postpartum care center on the 12th floor to maintain medical-grade hygiene.

  • While the hotel may allow pets in specific general room tiers, our specialized facility enforces strict infection control to safeguard newborns.

  • In accordance with these wellness standards, pets are also restricted from key common areas, including Level 4, Level 5, and the rooftop level.

• Am I allowed to receive parcel deliveries, food orders, or flowers?

  We generally discourage external food deliveries, online shopping parcels, and flower deliveries to preserve our calm and restorative atmosphere.

  • Minimizing external foot traffic reduces background noise and eliminates potential newborn allergen triggers like fresh flower pollen.

  • Our concierge team is fully equipped to handle all your basic essential needs internally so you can focus entirely on your recovery.

• Can I check in alone if my baby needs to stay longer at the hospital?

  Yes, you may check into DeRAMA alone to begin your postpartum recovery as planned if your baby requires an extended hospital stay.

  • A mother's immediate postnatal healing window is critical, so we encourage you to utilize our nutrition, nursing care, and spa treatments immediately.

  • Once your baby is medically cleared for discharge, our nursing team will coordinate a smooth admission to continue your shared journey.

Booking & General Information

• What sets DeRAMA apart from other postpartum care centers?

  DeRAMA is a premium, expert-led recovery institution built on a 20-year luxury legacy from Korea, rather than a basic lodging facility.

  • Our premium pricing reflects our elite 1:3 nurse-to-baby ratio led exclusively by Registered Nurses (RN), alongside 20-year veteran Korean spa experience.

  • Operating just eight exclusive suites ensures a highly individualized, private VIP experience that mass-production centers cannot replicate.

• How does the premium limousine service work?

  We provide a private, premium limousine chopper service tailored to your stay duration to ensure ultimate comfort and safety during travel.

  • This elite transit service eliminates the physical stress and external pathogen exposure that a mother and newborn face in standard vehicles.

  • The 2-week package includes 3 total transfers (hospital pickup, 1 outpatient visit, discharge home), while the 4-week package includes 4 transfers.

• Can I extend my stay after checking in?

  Yes, extending your stay is possible, but it depends entirely on real-time room availability at the time of your request.

  • Because DeRAMA features an exclusive collection of only eight luxury suites, our dates are tightly blocked to ensure seamless transitions.

  • We strongly recommend informing our team at your earliest convenience if you are considering an extension to avoid a mandatory room change.

• Can I book or take a tour if I live overseas or haven't chosen a hospital?

  Yes, absolutely; you can tour and secure your reservation even if your delivery hospital is unconfirmed or if you are undergoing IVF treatments.

  • DeRAMA regularly hosts international families from across Southeast Asia, and we fully accommodate the evolving nature of birth timelines.

  • We provide tailored scheduling consultation regarding flight arrivals, lengths of stay, and optimized admission timing for our overseas guests.

• What happens if my baby arrives earlier or later than my due date?

  Our team proactively blocks and manages accommodation slots around your anticipated delivery window by maintaining regular communication with you.

  • To secure your reservation, a S$10,000 accommodation deposit is required, which is fully refundable within 14 days of payment and non-refundable thereafter.

• Can I get a virtual video tour if I am currently abroad?

  Yes, absolutely; we are pleased to offer comprehensive virtual tours via Microsoft Teams for expectant mothers resting overseas.

  • This digital service allows you to explore our luxury facilities, review our protocols, and consult with our team from the comfort of your home.

  • You can easily contact our global client relations center to schedule a convenient date and time for your personalized virtual tour.