Privacy Policy

At Sserenity Pte Ltd (the “Service Provider,” and operator of the "DeRAMA Singapore" brand), we are committed to protecting and respecting your privacy and personal data. This Privacy Policy describes how www.derama.sg (the “Website”) collects, uses, and discloses your personal information when you visit the Website. It also governs data collection, processing, and usage in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (PDPA). By accessing or using the Website, you consent to the data practices described in this policy.

1. What Information Do We Collect?

When you browse our Website, we may collect limited technical data sent automatically by your web browser or device. This may include: Your IP address, Browser type and version, Device type, Referring URLs, and Date and time of access, and other information. This information helps us maintain the quality and security of the Website and improve the user experience. If you contact us via email, phone, or a contact form (if implemented), we may collect personal data such as your name, phone number, and email address in order to respond to your inquiry.

2. Consent

By voluntarily providing your personal information (e.g. through contact forms or email), you consent to our collection and use of that information for the purpose stated. If we request your personal data for secondary purposes (such as marketing), we will either ask for your explicit consent or provide you the option to opt out. You may withdraw your consent at any time by contacting us at: info@sserenitycare.com

3. Sharing Personal Information

We do not sell, rent, or lease your personal information to third parties. In some cases, we may share data with trusted service providers to support website functionality, analytics, or customer service. These parties are contractually obligated to use your information only for the agreed purposes and to maintain confidentiality. We may disclose personal information if required by law, legal process, or to protect our legal rights.

4. Cookies and Tracking Technologies

This Website does not currently use cookies or tracking technologies. If such technologies are implemented in the future, this Privacy Policy will be updated accordingly to inform you of the nature and purpose of the data collected. You may manage cookie settings through your browser preferences at any time.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The most current version will always be available on our Website. Continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

7. Contact Us

If you have any questions about this Privacy Policy or wish to access, correct, or delete your personal data, please contact info@sserenitycare.com